Terms & Booking Conditions

Terms & Booking Conditions

All offers of accommodation are subject to availability and no accommodation can be reserved until your deposit has been paid. The £200 deposit is non refundable and to be paid on receipt of our booking form.

The balance of your holiday must be paid in the following way:

  • 50% of the outstanding balance at least sixteen weeks prior to arrival date.
  • The remaining 50% paid at least eight weeks prior to arrival date. Non receipt will result in cancellation.

If you cancel the holiday we reserve the right, unless we can re-let the accommodation and lake, to obtain rental in full. You are subject by law to pay full rental if the vacancy cannot be re-let. With this in mind we suggest you ensure your travel insurance policy covers this.

All parties or individuals within the party MUST HAVE full personal and medical insurance cover. The party leader, who signs the original booking form, is responsible to ensure that all those named on this booking form have full cover. By signing the booking form the party leader also confirms that it is with full understanding Kingfisher Pools will not accept persons without such cover.

In the event of cancellation of any booking by Kingfisher Pools, a full refund of all monies paid to them, and no others.

Kingfisher Pools cannot accept any responsibility for personal injury, inconvenience, loss or damage to personal property however caused.

All accommodation is available AFTER 2pm on the commencement day of your holiday and must be vacated BEFORE 9:00am on the day of your departure. Please ensure that the lake and accommodation is left in the same condition as you found it. Any damage will be deducted from your breakage deposit and if this does not cover the full amount required, further action will be taken to recoup any such losses.

The standard breakage deposit of £75 is returned within fourteen days of your departure providing everything has been left as it was found.

If you have any complaints of any nature please make this known within 12 hours of arrival by contacting Mark Doran on (00 44) 7970 521 855.

Any decision our representative may make, is with our full backing.

PLEASE REMEMBER THAT WATER IS DANGEROUS
ALWAYS LOOK AND LISTEN FOR SOMEONE IN DISTRESS
NEVER PLAY AROUND WATER
AND NEVER LET CHILDREN OUT OF YOUR SIGHT